IMAGE AUDIT

Image Audit of Chennai Post offices


Electronic Media Students of Anna University, Chennai conducted an Image Audit of five City Post Offices under the guidance of Mr K. Srinivasan, Chairman of Prime Point Public Relations Pvt Limited (Project Guide).  This project is part of the 'corporate communication paper' of their studies. 

They collected 1256 samples from Park Town, General Post Office, Mount Road, Mylapore and St. Thomas Mount Post Offices.  They analysed the data and presented the report before Dr U Srinivasa Raghavan, Principal Chief Post Master General and other Senior Officials of the Post Office on 11th December 2003

Ms Lavanya presenting the audit report

The students themselves presented the report to the Senior Officials of the Tamilnadu Postal Department.  Dr U Srinivasa Raghavan, Principal Chief Post Master General and other senior officials were present for the presentation.  Ms Lavanya is seen presenting a part of the report

Ms Archana is seen presenting another part of the report to the audience. 

Ms Archana presenting the report
Ms Rachita Kapoor presenting the report

Ms Rachita Kapoor presenting another part of the report and explaining the clarifications sought

Ms Meera is summing up the presentation

Ms Meera summing up the report
Post Master General seeking some clarification

Ms Indira Krishnakumar (second from left), Post Master General of the Chennai City Post Offices seeking some clarifications.  Ms Karuna Pillai , another Post Master General (left), Dr U Srinivasa Raghavan, Principal CPMG (third from left) and K. Srinivasan, Chairman, Prime Point (fourth from left) looking on

Mr Nagappan and Mr Satish, students handing over the copy of the report in the CD format to Dr U Srinivasa Raghavan, Principal Chief Post Master General

Mr Nagappan and Mr Satish presenting the Report to Principal Chief PMG
Project Team with Dr U Srinivasa Raghavan and K. Srinivasan

The students who participated in the Image Audit project are seen with K. Srinivasan (Prime Point) and Dr U Srinivasa Raghavan, Principal CPMG, Tamilnadu

Dr U Srinivasa Raghavan, Principal CPMG thanked the students and Project Guide for conducting the Image Audit of City Post offices.  He assured the students that he would take steps to rectify the deficiencies pointed out by the customers during the Audit.